At Patched, your satisfaction is our top priority! We understand that sometimes things don't work out as planned, and we're here to make the return and refund process as smooth as possible.

Refunds

We stand by the effectiveness of our products. If, after using our product consistently for 30 days, you don't achieve the desired results, we're happy to offer you a full refund!

We require you to first use Patched for 30-days because consistency and time are the only way to achieve results. We don't offer a magic patch. But, if you put in the effort, we are confident you will become a new person in the process! 

To initiate this process, please reach out to our friendly customer care team with your order number and a brief description of your experience. You can contact us here.

Processing Refunds

Once we receive and review your refund request, we'll notify you of the approval status. Approved refunds will be processed promptly, and a credit will be applied to your original payment method within 3-5 business days.

Order Cancellations

Changed your mind? No problem! You can cancel or modify your order within 24 hours of purchase. Just get in touch with our customer support team here, and we'll assist you promptly.

Lost, Stolen, or Damaged Products

We want you to receive your order in perfect condition. If your product is lost, stolen, or arrives damaged during shipment, we'll reship your order at no additional cost. Please contact our customer service team immediately to report any issues.

Exchanges

If you receive a defective or damaged item, we're happy to replace it with the same product. Please reach out to our customer support team to arrange an exchange.

For any further assistance or questions, don't hesitate to reach out, we're here to help and ensure you have the best experience with Patched

Customer Support