General Terms and Conditions

General Terms and Conditions

1. Introduction

1.1. These General Terms and Conditions (the “Agreement”) govern the entire relationship between you (the “Client”) and Hypothesis Media LLC (the “Company”).

1.2. Before the Distance Contract is concluded, the Client will be provided with the text of this Agreement electronically or in another durable format. If this is not reasonably possible, the Company will indicate, before the Distance Contract is concluded, in what way this Agreement is available for the Client's review at the Company's premises and that it will be sent free of charge to the Client upon request.

1.3. THE CLIENT IS OBLIGED TO CAREFULLY READ THIS AGREEMENT BEFORE ACCEPTING IT AND USING THE SERVICES OF THE COMPANY. THE CLIENT AGREES THAT HIS/HER USE OF THE SERVICES, INCLUDING MAKING A PURCHASE, ACKNOWLEDGES THAT THE CLIENT HAS READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREED TO BE BOUND BY IT.

1.4. This Agreement contains a mandatory arbitration provision that, as further set forth in Section 17 below, requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or any other court proceedings, or class actions of any kind.

2. Definitions

2.1. Unless this Agreement provides otherwise, wherever used in this Agreement, including the introductory part, the following terms when capitalized shall have the following meanings:

(a) Agreement: Agreement for providing Goods concluded online by the Company and the Client.

(b) Client: User of the Company’s Goods as explained in this Agreement.

(c) Company: Hypothesis Media LLC, located at 1401 Union St, San Diego, CA 92101, USA, email: support@tophealthnews.co, which is responsible for providing the Goods and handling Client’s inquiries, including refunds and chargebacks.

(d) Goods: Physical products sold online by the Company.

(e) Offer: The offer to enter into this Agreement of Goods provided by the Company to the Client through the Website.

(f) Website: The website of the Company available at https://tophealthnews.co.

3. Submission of the Offer

3.1. The Company will provide the Client with the possibility of receiving an Offer.

3.2. The Client will be asked to provide certain information before receiving the Offer by choosing provided options or typing requested details. The Client is obliged to provide current, correct, and comprehensive information.

3.3. Upon submission of the information established in Section 3.2 of this Agreement, the Client will be provided with the Offer. The Offer will include information on the following:

  • Payment amount for the relevant Goods;

  • Payment options: via credit card or other allowable payment form;

  • Other information the Company finds important to include in the Offer.

3.4. Accepting the Offer

The Client accepts the Offer once they tick the box “I agree with the Terms & Conditions” and press the “Submit” button.

4. Distance Contract

4.1. The Distance Contract will be concluded at the moment when the Client accepts the Offer as indicated in paragraph 3.4.

4.2. As the Client will accept the Offer electronically, the Company will confirm receipt of acceptance of the Offer electronically.

4.3. The Company makes reasonable efforts to ensure that Goods operate as intended, but such Goods are dependent upon services and providers outside the control of the Company. By using Company’s Goods, the Client acknowledges that the Company cannot guarantee uninterrupted, error-free service, or that information it contains will be entirely free from viruses, hackers, intrusions, unscheduled downtime, or other failures.

5. Payments

5.1. During the period of validity indicated in the Offer, the price for the Goods being offered will not increase, except for price changes in VAT-tariffs.

5.2. The Client agrees to:

  • Pay all additional costs, fees, charges, applicable taxes, and other charges that may be incurred;

  • Purchase Goods using a valid credit card or other allowed form of payment;

  • Provide current, correct, and comprehensive information as detailed in the purchase order form. If the Company discovers or believes that any information provided by the Client is not current, inaccurate, or incomplete, the Company reserves the right to suspend the delivery of Goods at its sole discretion, and the Client forfeits any right to a refund of the paid amount.

5.3. After the Client is transferred to the third-party payment service provider, the risk of loss or damages will pass to the Client and/or third-party service. The Client’s online credit or debit card payments to the Company will be handled and processed by a third-party payment service provider, and none of the sensitive data in relation to your payment will be stored on or used by the Company. The Company shall not be liable for any payment issues or disputes that arise due to third-party payment services.

5.4. All prices and costs are in USD unless otherwise indicated. You will see your local currency, but all transactions are converted and settled in USD.

5.5. All Goods remain the Company’s property until full payment is made. By making a purchase, the Client agrees to the Terms & Conditions and Privacy Policy.

6. Refund Policy

6.1. Refunds

If you do not see results after using our product for 30 days, you are eligible for a full refund. We require customer to try our product for 30 days to see results. If you are not happy with your results we will refund your order. There is no need to return the product. To initiate a refund, please contact our customer support team with your order number and details about your experience.

Processing Refunds

Once your refund request is received and reviewed, we will notify you of the approval. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.

Order Cancellations

You can cancel or make changes to your order within 24 hours of purchase.

 

Lost, Stolen, or Damaged Products

If your product is lost, stolen, or damaged during shipment, we will reship your order for free. Please contact our customer service immediately to report the issue.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer support.

For any further assistance, please contact our customer service team at support@tophealthnews.co7. Delivery and Shipping

7.1. The Company will make reasonable efforts to ensure that the Goods are delivered within the estimated timeframe. However, the Company is not liable for any delays caused by factors beyond its control, including but not limited to customs delays or force majeure events.

7.2. The risk of loss or damage to the Goods will pass to the Client upon delivery.

  1. Liability and Disclaimer

8.1. The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Goods.

8.2. The Company’s liability in all circumstances shall be limited to the purchase price paid for the Goods.

  1. Customer Obligations

9.1. The Client agrees to use the Goods in accordance with any provided instructions and only for their intended purpose.

9.2. The Client is responsible for providing accurate delivery information. The Company will not be liable for any issues arising from incorrect or incomplete information provided by the Client.

  1. Privacy Policy

10.1. The processing of the Client’s personal data is governed by the Privacy Policy. Please add the Privacy Policy section here once completed.

  1. Termination Rights

11.1. The Company reserves the right to terminate this Agreement and refuse further services to the Client if the Client is found to be in breach of any terms of this Agreement.

  1. Indemnification

12.1. The Client agrees to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from the Client’s misuse of the Goods or breach of this Agreement.

  1. Intellectual Property Rights

13.1. All intellectual property rights related to the Goods and the Website, including trademarks, logos, and content, are owned by the Company. The Client may not use these without prior written consent from the Company.

  1. Use of Website

14.1. The Client agrees to use the Website in a manner consistent with applicable laws and regulations and shall not engage in any activity that may damage the Website or impair its functionality.

  1. Amendments

15.1. The Company reserves the right to amend this Agreement at any time. Any amendments will be posted on the Website, and continued use of the Goods or Website will constitute acceptance of the amended terms.

  1. Notices

16.1. Any notices required under this Agreement shall be provided via email to the address provided by the Client.

  1. Arbitration and Governing Law Arbitration and Governing Law

17.1. Governing Law and Arbitration Process: This Agreement is governed by the laws of the State of California, without regard to its conflict of laws principles.

All disputes arising out of or related to this Agreement or any aspect of the relationship between the Client and the Company, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in San Diego, California.

The Client and the Company agree to waive any rights to participate in class actions or class-wide arbitration. Arbitration must be conducted on an individual basis, and neither party shall join or consolidate claims of others or bring any claim as a representative or as a member in a class or representative action.

18. Miscellaneous

18.1. No person other than the Client shall have any rights under this Agreement.

18.2. The Client may not assign any rights under this Agreement to any third party without the prior consent of the Company. The Company at its sole discretion may assign its rights and obligations under this Agreement in full or in part to any third party.

18.3. If any part of this Agreement is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, then such part shall be severed from the remainder of the Agreement, which shall continue to be valid and enforceable to the fullest extent permitted by law.

18.4. THE USE OF THE GOODS IS SOLELY AT THE CLIENT’S OWN RISK. THE GOODS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE GOODS, WHETHER EXPRESS OR IMPLIED.